1. Objective
At ServiQual Ltd ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://serviqual.com.
2. Information we collect
(a) Personal Information
When you contact us or interact with our forms, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Any other information voluntarily provided
(b) Technical & Usage Data
When you browse our site, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Referring URL
- Time and date of access
This data is collected via cookies, server logs, or analytics tools like Google Analytics.
3. How we use your information
We may use the collected data to:
- Respond to your inquiries
- Provide and improve our services
- Send updates or newsletters (with your consent)
- Analyse website traffic and performance
- Ensure website security and integrity
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. You can manage or disable cookies through your browser settings.
5. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Service providers and partners assisting in website hosting, analytics, or communication
- Legal authorities if required by law or to protect our rights
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.
7. Third-Party Links
Where links to third party websites are provided on our website, this privacy policy does not cover how such other websites may process personal data. We are not responsible for the privacy policies or content on third party websites and for any information on how such third-party websites may use or process your personal data, you are encouraged to consult their respective privacy policies.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
ServiQual Ltd
Ground Floor, Aptis House
INOVA Business Park, Riche Terre, Mauritius
Email:
Website: https://serviqual.com