ServiQual Blog

Established in 2014, ServiQual has over the years served numerous clients in Mauritius. Through our blog section, we want to share the knowledge and expertise acquired over the years. Enjoy the read and stay tuned for more blogs!

Why It’s Good to Purge Your Digital Waste

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So, what is digital waste?

Digital waste is all the useless data in our data storage that lingers until we do something with it. Extra files no longer needed, old emails and chats, and old, blurry pictures you never have and will never use… all qualify as digital waste. While it’s easy to discount digital waste as an annoyance (which it certainly can be), it creates a much bigger and more serious problem.

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3 IT Metrics to Pay Attention To

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Any business can benefit from data and use it to improve its operations. This is especially the case where information technology is involved. By collecting the right metrics, you can better evaluate your business IT’s performance and identify areas for improvement.

Let’s review what some of these metrics should be.

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The Problems that Cybercrime Can Pose for Business

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Unfortunately for small businesses, cyberthreats aren't limited to large corporations and enterprises. Even small businesses and local shops face the constant risk of cyberattacks. Let's take a look into some concerning statistics regarding one of the fastest-growing cyberthreats.

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How Data Shapes Your Business Priorities

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Over the course of a year, a month, or even a single day, your business accumulates and utilizes a lot of data. You need systems in place to make good use of this data, otherwise your business is leaving efficiency on the table. Today we want to go over some proper uses for your data and how to make the most of this golden opportunity.

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Encryption is a Tool All Businesses Should Use

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You might see encryption as a major benefit to your cybersecurity strategy, but it’s often used in a way that might have you guessing whether you really understand it. Let’s take a closer look into what encryption does to your data, as well as why it is essential for any business to ensure maximum privacy and security.

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Critical Security Measures for Data Privacy

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These days, data privacy is absolutely critical in both a business and individual context. In some locations, governments have introduced legislation to protect consumers, and in others, there is significant pushback in favor of fewer regulations on business. How does data privacy factor into your business’ operations?

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Ransomware is One Problem that Leads to Many More

Ransomware is One Problem that Leads to Many More

There are a lot of threats to businesses nowadays, but ransomware seems to be the worst… or at least, the most feared. It seems as though we can’t mention cyberthreats anymore without mentioning ransomware. Unfortunately, we’re right to do so, and the reason for this is a simple one.

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Why the High Costs of Data Privacy are Worth Every Cent

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We aren’t going to try and pretend that the investments necessary to preserve your business’ data security are small ones. Especially at first glance, you may very well start to question if such an investment is truly necessary.

The simple fact of the matter is that, compared to the costs that a breach of privacy will incur, the investment you put into your security measures will suddenly seem like a real bargain.

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What Actually Happens to Deleted Data?

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Chances are, you’ve gone through some old files and weeded through them, deleting what is no longer needed. This is especially important when you are upgrading your storage and getting rid of your existing storage media or an old computer. Let’s talk about what really happens when you’re doing so—chances are, you may be overlooking a serious security issue.

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Don’t Miss World Backup Day (But Don’t Wait For It, Either)

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World Backup Day is March 31st, each and every year. However, while there is value to having a dedicated holiday to raise awareness of the need for backup, it should not be the only time it is considered. Let’s go over the importance of proper backup practices, just in time for the holiday, so that you can establish the backup that your business needs if it's not already in place.

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With a Managed Service Provider, Every Day is Backup Day

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Today is the official World Backup Day, a day intended to remind us all of the importance of taking backups for the sake of data continuity. While this kind of day can be a valuable reminder of a critical best practice, we contend that your awareness of your backup (and the associated maintenance of it) should not be limited to a single day.

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What’s the Difference Between a Security Incident and a Breach?

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Cybersecurity is an important subject for a business’ entire team to appreciate, particularly when it comes to the minute differences between different terms. For instance, a layperson might hear “breach” and automatically think “security incident.” While this technically isn’t incorrect, per se, the two terms aren’t really synonymous.

Let’s take a few moments to dive into the minutiae and define these two terms more clearly.

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What You Can Do to Make Your Cloud Resources More Secure

What You Can Do to Make Your Cloud Resources More Secure

Look, we are big fans of the cloud, especially for data storage, but you shouldn’t implement the cloud without a solid security strategy. Whether you are using it for your business’ data storage needs or just to take backups of your infrastructure, you’ll still need to keep various facets of security in mind for your cloud storage. It all starts with figuring out how secure your cloud provider really is.

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Ransomware is Only Getting Worse in 2022… So What Can You Do?

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Ransomware has been commonplace for years, with no sign of it going anywhere anytime soon. Let’s take a few moments to examine the state of ransomware right now, and review how to keep it from impacting your businesses.

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Encryption: What It Is, and How It Works

Encryption: What It Is, and How It Works

Keeping your data protected is a huge concern nowadays, with more and more safeguards needed to prevent it from being exfiltrated. Encryption is a great way to prevent your data from being any good to those who might steal it. Let’s review what encryption is, and delve into how it works in practice.

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So, Your Data Was Breached… What Do You Do Now?

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Data breaches are an unfortunate reality in this day and age, even during the holiday season. While it is important to do everything you can to prevent these kinds of disasters, you need to be prepared to deal with it—both in terms of your operations, and in terms of communicating with your clientele.

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Our annual office closure is from Dec 22 to Jan 8 for a rejuvenating break . Dec 21 being our last working day For assistance during the holidays, feel free to reach out to us on our support line: 86 101 Cheers to a magical holiday season and a succe...

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