ServiQual Blog

Established in 2014, ServiQual has over the years served numerous clients in Mauritius. Through our blog section, we want to share the knowledge and expertise acquired over the years. Enjoy the read and stay tuned for more blogs!

3 IT Metrics to Pay Attention To

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Any business can benefit from data and use it to improve its operations. This is especially the case where information technology is involved. By collecting the right metrics, you can better evaluate your business IT’s performance and identify areas for improvement.

Let’s review what some of these metrics should be.

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What Should You Expect out of Artificial Intelligence?

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AI has been a hot topic in recent months and years, which only makes sense. Not only has it been used in more public applications, but it has also caused a bit of controversy as it seems to “compete” with people. Back in September, art made by using an artificially intelligent platform caused a stir by winning an art competition, and workplace fears of a computer taking one’s job have seemingly become more well-founded than ever.

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Take a Long Look at Your Cybersecurity

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Gauging the effectiveness of your cybersecurity can be a bit of a daunting task, especially when asking if it could make a major difference in protecting your organization’s network infrastructure. If you want to track and measure your business’ cybersecurity preparedness, here are four steps to help you perform an evaluation.

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Tip of the Week: Three Resolutions to Make Concerning Your Business’ Technology

Tip of the Week: Three Resolutions to Make Concerning Your Business’ Technology

The new year is here, and many of us have undertaken the traditional resolutions as an effort to improve ourselves by kicking bad habits and adopting good ones. Why shouldn’t your business join in the fun? We’ve put together a few resolutions that could benefit your organization if your team were to adopt them.

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We believe that our impact goes beyond usual business etiquette. As a responsible company in Mauritius, we care about making a positive difference for the greater good. Therefore, we are organizing our first-ever blood donation event with TNS Consume...

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