ServiQual Blog

Established in 2014, ServiQual has over the years served numerous clients in Mauritius. Through our blog section, we want to share the knowledge and expertise acquired over the years. Enjoy the read and stay tuned for more blogs!

You Need to Have a Business Continuity Plan for Your SMB

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Business technology is known to be remarkably finicky, particularly if you do not have the requisite knowledge to manage and maintain it. After all, there is a reason why you hire an IT department or a managed service provider to handle this role. What happens if your technology fails, though? Do you have a plan in place? What does a plan like this even look like, anyway? Let’s dig into the details.

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What You Need to Have a Solid Recovery Strategy

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No one can tell when a disaster is going to hit your business or what form that disaster is going to take. The cause could be a storm, human error, or some freak occurrence that nobody could have seen coming. In order to get back up and running after one of these incidents a company needs to have a strong business continuity strategy. An essential part of this strategy is knowing how to recover data depending on the way it’s lost. Getting data back and working for your company is the only way to stave off ruin, so let’s look at data recovery strategies that can literally save your business.

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Business Continuity Planning a Must

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Every business continuity plan should include:

Threat Identification

Identifying the threats your business might face has to be the first thing that you do. They should include small issues that could just suspend operations briefly and major disasters that would present substantial disruption. A threat matrix, as it is called, should list threats and the response to each.  

A Command Chain 

Every business has a hierarchy of authority that is crucial to the continuation of the business in times of crisis. 

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